Frequently Asked Questions

About Auradon Solutions and

FCRA Background Checks

What is FCRA?

It’s a U.S. federal law that regulates how consumer information — like credit history, background checks, employment screening, and similar reports — can be collected, shared, and used.

In plain terms:

  • It makes sure background checks and credit reports are accurate, fair, and kept private.

  • It requires employers to get written permission before running a background check.

  • It gives applicants and employees the right to see what’s in their report and dispute errors.

A healthcare background check is designed to protect patients and ensure compliance with both federal and state regulations. The exact scope can vary depending on the state you operate in and the type of license your facility holds. Auradon’s partner companies, Atlantic Health Strategies and Solara Practice Solutions, can advise providers, hospitals, and facilities on exactly what is required for their workforce.

Typical checks include identity verification, criminal history searches, sex offender registry searches, federal and state exclusion lists (OIG, SAM, and state Medicaid), employment verification, education and license verification, reference checks, and—when requested—drug screening. The specific requirements depend on the role being filled and your organization’s compliance obligations.

Yes. Auradon Solutions is fully compliant with the Fair Credit Reporting Act (FCRA), which governs how background checks are conducted and used in employment decisions. Our processes are designed to protect candidate rights while delivering accurate, timely information to employers.

Yes. Auradon Solutions conducts searches of federal exclusion lists, including the OIG (Office of Inspector General) and SAM (System for Award Management), along with state Medicaid exclusion databases. These checks can be configured at the time of hire and set to automatically repeat on a monthly, quarterly, or annual basis to meet your compliance needs.

Yes. Auradon Solutions helps streamline the fingerprinting process by assisting with obtaining the ORI number and coordinating with both the FBI and State Police fingerprinting systems. While most fingerprinting results are sent directly to the employer, we can integrate those results into our secure portal so all background information stays unified in one place.

In certain states, such as Florida, we can also leverage partnerships to bring fingerprinting providers directly to your office for Level 2 or BCI fingerprinting, making the process even more convenient. Because of how the FBI’s process works, fingerprinting always involves some teamwork between the employer, Auradon, and the agencies involved,  but we make it simple and efficient from start to finish.

The timeline depends on the individual’s history. If a candidate has lived in multiple states or has a more complex background, additional searches can take longer. In most cases, though, background checks are completed within 48 hours or less.

Yes. Under the Fair Credit Reporting Act (FCRA), employers are required to obtain an applicant’s written consent before conducting a background check. This law is in place to ensure that background screenings are fair, accurate, and respect the privacy rights of the individual. Auradon Solutions follows these requirements closely, and our process includes obtaining documented consent before any screening is performed.

If an applicant believes that information on their background check is inaccurate, they have the right under the Fair Credit Reporting Act (FCRA) to dispute it. Once a dispute is filed, Auradon will reinvestigate the item with the data source to verify accuracy. During this process, the employer is notified of the dispute, and the applicant will receive the corrected report if changes are made. This ensures that all information used in hiring decisions is fair, accurate, and up to date.

An adverse action notice is a formal communication required under the Fair Credit Reporting Act (FCRA) when an employer decides not to hire, retain, or promote someone based in whole or in part on information from a background check. The notice gives the applicant a copy of the report, a summary of their rights, and an opportunity to review and dispute any inaccuracies before the decision is final. This process ensures that applicants are treated fairly and that employment decisions are made using accurate information.

Yes. We can provide ongoing monitoring, but under the Fair Credit Reporting Act (FCRA), the employee must give consent before each re-check. This ensures the process stays compliant with federal law and prevents unnecessary screenings from being run on former employees, saving your organization money. Ongoing monitoring can be scheduled in intervals that fit your compliance needs, such as monthly, quarterly, or annually.

A Level 1 background check is a name-based search, generally limited to state or local records. It covers things like employment history, education, and a basic criminal history search within a single jurisdiction.

A Level 2 background check is fingerprint-based and much more comprehensive. It includes state, national, and often FBI databases, along with checks against disqualifying offenses for positions of trust or those working with vulnerable populations. In states like Florida, a Level 2 check is required for many healthcare and childcare roles.

A BCI check is a Bureau of Criminal Investigation background check, which is a fingerprint-based search conducted through a state’s law enforcement agency, such as the State Police. It provides a comprehensive review of an individual’s criminal history within that state and often includes searches of national and FBI databases.

BCI checks are commonly required for healthcare, childcare, education, and other regulated industries where employees work with vulnerable populations. Auradon can help with obtaining the ORI number and coordinating with state and federal agencies to make the process simple and compliant.

An ORI, or Originating Agency Identifier, is a unique number assigned by the FBI to identify the agency or employer requesting a fingerprint-based background check. The ORI number tells the state and federal systems where the fingerprint results should be sent.

In healthcare and other regulated industries, an ORI is often required before employees can complete fingerprinting for licensing or employment. Auradon assists employers in obtaining the correct ORI number and coordinating with state and federal agencies to ensure results are delivered properly.

Yes. Background check packages can be tailored to the specific needs of different roles within your organization. For example, a physician may require education and license verification, sanctions checks, and federal exclusions, while an administrative role may only require identity and criminal history verification. Auradon works with employers to design role-based packages that meet compliance obligations while avoiding unnecessary costs.

Yes. Auradon Solutions offers both package pricing and à la carte services. If you only need a single background check, a re-check for an existing employee, or an additional screening not included in your package, you can order those individually. This flexibility allows you to manage costs while still meeting compliance requirements.

Auradon Solutions provides a full range of occupational health services to help employers meet compliance requirements and protect their workforce. Our offerings include TB testing, immunization titers, and workplace physicals, along with post-accident and workers’ compensation testing when needed. These services can be ordered on their own or integrated with background checks and drug testing, keeping everything in one system for a streamlined, unified process.

Auradon Solutions partners with leading providers such as Quest Diagnostics, Labcorp, and Concentra as preferred collection sites. With access to more than 2,500 locations nationwide, we can provide convenient options almost anywhere your employees live or work. This broad network makes it simple to schedule occupational health services and keep compliance requirements on track.

Yes. Auradon Solutions can facilitate background checks and related services in Puerto Rico, Hawaii, and select countries in Latin America. We have bilingual English/Spanish staff to support companies that prefer to communicate in Spanish. Our team works with international partners to ensure results remain accurate, compliant, and accessible through our unified portal.

Auradon Solutions always stays up to date with changes in employment screening, occupational health, and drug testing regulations. If your organization wants ongoing internal compliance and regulatory support beyond background screening, we recommend working with our partner firms, Atlantic Health Strategies and Solara Practice Solutions. They can provide direct guidance and oversight to ensure your compliance program remains aligned with evolving federal and state requirements.